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 Mission Ethics History       

       Our Code of Ethics

We abide by the following code of ethics as adopted by our trade organization known as the Automotive Service Association.

To our customers we promise:

bulletTo provide high-quality, competitively-priced service and repair, employing the best available personnel and using state-of-the-industry equipment and quality parts as available.
bulletTo offer valid written estimates, keeping the customer aware of changes in the repair process.
bulletTo conform applicable federal, state, and local laws.
bulletTo maintain a sense of personal obligation to our customers.
bulletTo maintain methods to resolve customer complaints.

To our employees we promise:

bulletTo encourage ongoing training.
bulletTo be personally committed to a quality repair environment.
bulletTo manage our business in a professional informed manner.

To the automotive industry we promise:

bulletTo uphold the highest standards of our industry.
bulletTo attempt to correct abuses within our automotive community.
bulletTo be aware of and proactive in response to changing technology and legislation.
bulletTo uphold the integrity of all the members of the Association.

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